Candle Care and Candle Information

Candle Care

• Always use an appropriate holder and place candle/s on a heat resistant surface away from draughts and flammable materials. Avoid placing candle/s adjacent to a wall or window as dripping, smoking or soot may form.
• Remove all packaging before lighting and trim wick to 1.5cm high from top of candle, ensuring wick is always centered and upright.
• If you are not going to keep your candle as a keepsake and want to continue to burn your candle after your special day, please remove all materials and images from your candle.
• Never leave a burning candle unattended and keep away from children and pets.
• For best results, always trim wick prior to relighting. If flame grows too large during burning, extinguish candle. Allow wax to cool, trim wick and relight. Ensure there are no foreign materials on the top of the candle whilst burning.
• Never move a burning candle as wax could spill and cause severe burning. Always ensure wax has cooled and set before moving candle.
• Store your candle/s in a dry, cool dark place, avoid placing them in direct sunlight to guard against fading.

Candle Information

• Candles are available in a variety of font colours. Some colours are not available due to the design chosen (this depends on the candle design) and different font styles. Contact us if you like a certain design but in a certain colour.
• Font size will be reduced if you select more than 2, 3 or more names on the candle.
• Ribbon/s will complement the font colour selected unless other colours are specifically requested.
• Some laces / motifs are subject to change without notice. Replacements may vary slightly from the product image. This will only occur if the original laces / motifs used on the design is no longer available.
• Candle price is for front of candle only.
• Price does NOT include any writing on the back of the candle. e.g. Godparents, Church, poem/verse, image/s or any other information. Please contact us for a quote if you would like writing on the back. Most of the candle designs can cater for extra information to be added on the front of the candle. If this is what you would like then the candle layout will be slightly modified to fit the extra information. e.g. Cross will be smaller or placed on the base of the candle. This depends on the design chosen. You will be notidied if this will occur.
• Foiling option: This is a shiny metallic looking font. Due to the nature of the foiling process some black spots may be present after application. All care and attention are taken for this not to occur. This should not be confused as the product or finish being faulty.
• Please add any extra information you would like to add on the candle in the 'Other Comments or Special Instructions' field.
• If you would like a proof of the candle, please advise us in the 'Other Comments or Special Instructions' field. The proof will be emailed to you. Please check your junk email folder.
• Please advise if the name/s need to be written on one line e.g. 'Ivy Rose' or certain names need to be on the same line.